Terms & Conditions
- Introduction
Welcome to Nuwara Kulubadu, the flagship brand of Ceylon Spice Corridor. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our website.
- About Us
Nuwara Kulubadu is a premium Ceylon spices and food ingredient brand operated by Ceylon Spice Corridor, dedicated to sourcing, processing, and delivering authentic Sri Lankan spices and food ingredient to local and international customers.
- Eligibility
By using this website, you confirm that you are at least 16 years of age or accessing the website under the supervision of a parent or legal guardian.
- Products and Services
- All products displayed on the website are subject to availability.
- We reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.
- Product descriptions, images, and prices are provided as accurately as possible; however, minor variations may occur due to natural characteristics of spices.
- Pricing and Payments
- All prices are listed in the applicable currency and are subject to change without notice.
- Payments must be made in full at the time of purchase using the payment methods available on the website.
- We reserve the right to cancel orders in case of pricing errors or payment issues.
- Orders and Acceptance
- Once an order is placed, you will receive an order confirmation via email or other communication.
- Order confirmation does not guarantee acceptance. We reserve the right to accept or decline any order at our discretion.
- Shipping and Delivery
- Shipping timelines may vary depending on location and logistics partners.
- Estimated delivery times are provided for reference only and are not guaranteed.
- Nuwara Kulubadu / Ceylon Spice Corridor is not responsible for delays caused by customs, natural events, or courier services.
- Returns and Refunds
- Due to the nature of food and spice products, returns are generally not accepted unless the product is damaged, defective, or incorrect.
- Any issues must be reported within a reasonable time after delivery with supporting evidence.
- Approved refunds will be processed according to our refund policy.
- Intellectual Property
All content on this website—including text, images, logos, trademarks, and designs—are the intellectual property of Ceylon Spice Corridor and/or Nuwara Kulubadu. Unauthorized use, reproduction, or distribution is strictly prohibited.
- User Conduct
You agree not to:
- Use the website for unlawful purposes
- Upload or transmit harmful, misleading, or offensive content
- Attempt to gain unauthorized access to the website or its systems
- Limitation of Liability
To the fullest extent permitted by law, Nuwara Kulubadu and Ceylon Spice Corridor shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or its products.
- Disclaimer
Our products are intended for culinary use only. Information provided on the website does not constitute medical or professional advice.
- Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
- Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka, without regard to conflict of law principles.
- Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.
- Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us via the details provided on our website.